93okbd's Privacy Policy — Your data is safe with us

When you create an account or use 93okbd's services, we collect various types of information. This Privacy Policy outlines exactly what data we hold — with complete transparency.

We only collect information that is genuinely necessary to provide our services. We do not gather data beyond what is required. All information collected under 93okbd's privacy policy is used for clearly defined purposes.

93okbd uses your personal information for the following purposes, each of which is directly tied to improving service quality and ensuring your security:

• Account management: For registration, login, identity verification, and account security
• Payment processing: For processing deposits, withdrawals, and transaction verification
• Customer support: To respond to your complaints, queries, and requests
• Security monitoring: To detect fraud, money laundering, and suspicious activity
• Legal Compliance: To meet the requirements of tax authorities, regulatory bodies, and law enforcement
• Service Improvement: To improve platform features and enhance the user experience
• Marketing communications: To inform you about promotions and offers, with your consent

93okbd will never use your information for any purpose not stated in this Privacy Policy. If we ever need to use it for a new purpose, you will be notified in advance.

You can opt out of marketing communications at any time — either by clicking the unsubscribe link in any email or by contacting our support team.

93okbd does not sell your personal information to any third party. However, in certain circumstances, we may share limited data with trusted partners:

• Payment providers: To process transactions with payment gateways such as bKash, Nagad, and Rocket
• Identity Verification Services: With regulated third parties to complete the KYC process
• Technology Partners: With cloud and security service providers for platform operations
• Legal Authorities: In response to a court order or a valid request from a regulatory authority

In the event of a business merger or acquisition, your data may be transferred to the new entity. Members will be notified in advance, and the new entity will be required to comply with the same Privacy Policy.

93okbd protects your data using industry-leading security measures. Our technical and organizational safeguards are reviewed and updated on a regular basis.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption
• Firewall Protection: Advanced firewall systems prevent unauthorized access
• Two-Factor Authentication: Use OTP for extra account security
• Regular security audits: Periodic security assessments conducted by independent third-party experts
• Data Minimization: Only the information that is strictly necessary is collected and stored
• Access Control: Staff are granted access only to the data required for their specific role

In the event of a data breach, 93okbd will notify affected members within 72 hours and take immediate steps to minimize harm. That said, we acknowledge the reality that no one can guarantee 100% security for data transmitted over the internet.

Cookies are small text files stored on your device. 93okbd uses three types of cookies:

All cookies except essential ones are stored only with your consent. You can delete or block cookies at any time through your browser settings. Keep in mind, however, that disabling certain cookies may affect how some features of 93okbd function.

Under 93okbd's privacy policy, you have full rights over your own data. Your rights are detailed below:

• Right to Know: If you wish to know what information we hold about you, we are obligated to provide full details upon request
• Right of access: You can request a copy of all personal data we hold about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to erasure: You can request deletion of your data under certain circumstances
• Right to restrict processing: In certain cases, you can request a temporary pause on the processing of your data
• Right to Portability: You may request your data in a machine-readable format
• Right to object: You can opt out of marketing communications or profiling at any time

To exercise these rights, support@93okbd.appto send us an email. We commit to responding within 30 business days. Please note that certain data may need to be retained due to legal obligations.

93okbd does not retain your data longer than necessary. A specific retention period is defined for each type of information:

• Account Information: For the duration of account activity and up to 5 years after closure
• Transaction Records: Up to 7 years in accordance with financial regulatory requirements
• Cookies & Session Data: Session cookies are temporary; analytics cookies last up to 1 year
• Customer support records: Up to 3 years after last contact
• KYC documents: 5 years after account closure, as required by regulatory obligations

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify any individual.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. 93okbd's data protection team is always ready to help.

• Email: support@93okbd.app
• Response time: Within 72 hours for general requests, 24 hours for urgent matters
• Complaint Resolution: A final response will be provided within a maximum of 30 business days for complex matters

If you are unsatisfied with our response, you have the right to file a complaint with the relevant regulatory authority in Bangladesh. 93okbd respects all legal processes and cooperates fully with any investigation.

If this Privacy Policy is updated, notice will be posted on the platform and sent to your registered email. Continued use of the platform after any changes constitutes your acceptance of the revised policy.